We are proud of our products

Payments & delivery

OUR PRODUCTS

We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider and are protected by encryption. Should you request for a replacement of any of your orders and can be replaced subject to availability and additional transportation will be charged to the customers.

DELIVERY

Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your goods quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 3-5 working days.

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Replacements

REPLACEMENT

If you received incorrect products, please contact us at enquiry@kapalins.com and provide a photo of the products that you received to confirm the condition of your order. Our team will provide replacement assistance.

If your order experienced problems with shipping or delivery, please reach out via email. To receive timely assistance, please provide your order number and confirm your full shipping address in your information form.

Please contact us regarding any assistance you require at the time of receiving day of your order’s purchase date. After receiving / unloading confirmed we are unable to guarantee that return, refund, or replacement assistance can be offered to remediate the order issue you experienced.

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